Support

Use this page when Window Resize Manager does not show the expected dimensions, cannot resize the current Chrome window, or cannot save local presets.

Install from the Chrome Web Store

After the first listing is approved:

1. Open the Window Resize Manager Chrome Web Store listing.
2. Click Add to Chrome.
3. Pin Window Resize Manager from the Chrome extensions menu.
4. Open the toolbar popup from a normal Chrome browser window.
5. Choose a built-in preset or enter a custom size.

On a fresh installation, Window Resize Manager opens a one-time onboarding tab. Follow its visual checklist while using the toolbar popup, or choose Skip for now to close it. Progress advances automatically after each successful action. Extension updates, reloads, and browser restarts do not reopen onboarding.

Preset and custom resize steps complete even if Chrome closes the popup during resizing. They also complete when Chrome resizes the window but cannot fit the exact viewport dimensions; the popup keeps the size warning visible.

Install for Local Testing

1. Run npm run build.
2. Open chrome://extensions.
3. Enable Developer mode.
4. Click Load unpacked and select the generated dist/ directory.
5. Pin Window Resize Manager and open the toolbar popup.

For release testing, use dist/chromium/external after npm run check:release. Do not test public store behavior from the internal variant.

Troubleshooting

The Current Window Is Unavailable

Window Resize Manager works on normal Chrome browser windows. Chrome can block or limit resizing for minimized, fullscreen, extension, browser-internal, or restricted windows. Move to a normal browser window and try again.

Viewport Mode Cannot Measure the Page

Viewport mode uses a user-triggered one-shot numeric measurement of the active tab. Chrome can block script measurement on browser pages, extension pages, and some restricted schemes. When Chrome exposes safe numeric tab dimensions, the extension uses those as a fallback; otherwise it shows a local error and does not resize.

The Live Measurement Overlay Does Not Appear

On regular HTTP and HTTPS websites, resizing the Chrome window automatically shows a live measurement overlay at the bottom-right of the page; the toolbar popup does not need to be opened. The Open action opens the popup on Chrome 127 and newer; on an older version, use the toolbar icon. The overlay fades away two seconds after resizing stops and reappears during the next resize. When the extension is installed or updated, it also loads the overlay into matching regular-web pages that are already open. Chrome blocks content scripts on browser-internal pages such as chrome://extensions, extension pages, and other restricted schemes. The popup's own current-window readout remains available when the page overlay is blocked.

Maximized Windows Change State

Chrome does not resize maximized windows directly. When applying a preset or custom size, Window Resize Manager restores the current window to normal state and then applies the requested dimensions.

Custom Presets Are Missing

Custom presets are stored locally in Chrome extension storage. They do not sync through a Window Resize Manager account or cloud service. Removing the extension or clearing extension storage can remove saved presets and recent custom sizes.

Onboarding Progress Does Not Update

Keep the onboarding tab open while using the toolbar popup. It updates from Chrome extension storage after a successful built-in resize, successful custom resize, or custom-preset save. After pinning, return to the onboarding tab so Chrome can refresh the toolbar status. A visible save error is retryable and does not block normal resizing or preset management.

Analytics Disclosure

Both Chrome build variants send explicit cookieless usage analytics through the first-party https://e.glechyan.com managed reverse proxy to PostHog EU Cloud. Events do not include page content, selected text, full URLs, tab titles, preset names, exact dimensions, raw error messages, cookies, website storage, or stable personal identifiers. See the Privacy Policy and Usage Analytics Events for details.

Contact

For bug reports, support questions, or feature requests, email gevorg@glechyan.com.

Include the extension version, Chrome version, operating system, whether the window was normal/maximized/minimized/fullscreen, and whether you were using window size mode or viewport size mode.